{"id":3,"date":"2025-11-23T19:25:32","date_gmt":"2025-11-23T19:25:32","guid":{"rendered":"https:\/\/jupiteresim.com\/?page_id=3"},"modified":"2026-04-23T19:13:50","modified_gmt":"2026-04-23T19:13:50","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/jupiteresim.com\/de\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p><!-- JupiterEsims Privacy Policy --><\/p>\n<div class=\"jupiter-privacy-policy\" style=\"max-width:900px;margin:auto;line-height:1.7;font-family:Arial, sans-serif;\">\n<h1>JupiterEsims \u2014 Privacy Policy<\/h1>\n<p><strong>Effective Date:<\/strong> March 1, 2026<br \/>\n<strong>Version:<\/strong> 1.0<\/p>\n<hr>\n<h2>1) Overview<\/h2>\n<p>\nThis Privacy Policy explains how <strong>JupiterEsims<\/strong> (&#8220;we&#8221;, &#8220;us&#8221;, &#8220;Company&#8221;) collects, uses, shares, and protects personal data when you use our website, platform, and services (collectively, the &#8220;Platform&#8221;).\n<\/p>\n<p>\nJupiterEsims operates as a reseller\/distributor of eSIM products provided by third-party network operators and service providers (&#8220;Partners&#8221;). We do not operate telecom network infrastructure.\n<\/p>\n<p>\nBy using our Platform, you agree to the practices described in this Privacy Policy.\n<\/p>\n<hr>\n<h2>2) Data We Collect<\/h2>\n<h3>A) Information you provide<\/h3>\n<ul>\n<li><strong>Account details:<\/strong> name, email address, phone number (if provided)<\/li>\n<li><strong>Order details:<\/strong> purchase history, plan details, invoices\/receipts<\/li>\n<li><strong>Support communications:<\/strong> messages, attachments, screenshots, and recordings you send to support<\/li>\n<\/ul>\n<h3>B) Device &#038; technical information<\/h3>\n<ul>\n<li><strong>Device information:<\/strong> device model, OS version, language, time zone (mainly for troubleshooting)<\/li>\n<li><strong>Usage data:<\/strong> pages visited, actions taken, referral source, session events<\/li>\n<li><strong>Identifiers:<\/strong> IP address, cookies, and similar technologies (see Cookies section)<\/li>\n<\/ul>\n<h3>C) Payment information<\/h3>\n<p>\nWe do <strong>not<\/strong> store full card details. Payments are processed by third-party payment processors. We may receive <strong>payment status<\/strong> and limited billing information (e.g., transaction ID, payment method type, and masked\/partial details such as last 4 digits where applicable).\n<\/p>\n<hr>\n<h2>3) How We Use Your Data<\/h2>\n<h3>A) Provide the service<\/h3>\n<ul>\n<li>Create accounts and process orders<\/li>\n<li>Deliver eSIM\/QR code and activation details<\/li>\n<li>Manage customer access and order history<\/li>\n<\/ul>\n<h3>B) Customer support &#038; troubleshooting<\/h3>\n<ul>\n<li>Resolve installation\/activation issues<\/li>\n<li>Verify eligibility for re-delivery or refunds<\/li>\n<li>Prevent misuse and fraud<\/li>\n<\/ul>\n<h3>C) Security &#038; fraud prevention<\/h3>\n<ul>\n<li>Detect suspicious transactions<\/li>\n<li>Prevent abusive chargebacks<\/li>\n<li>Protect the Platform and users<\/li>\n<\/ul>\n<h3>D) Platform improvement &#038; analytics<\/h3>\n<ul>\n<li>Understand usage trends<\/li>\n<li>Improve user experience and conversion flows<\/li>\n<li>Measure performance of marketing campaigns<\/li>\n<\/ul>\n<h3>E) Communications<\/h3>\n<ul>\n<li>Send order confirmations, service updates, and support replies<\/li>\n<li>Send marketing messages only if you opt-in (where required)<\/li>\n<\/ul>\n<hr>\n<h2>4) Legal Basis (Where Applicable)<\/h2>\n<ul>\n<li><strong>Performance of a contract:<\/strong> to deliver purchased services<\/li>\n<li><strong>Legitimate interests:<\/strong> improving services, preventing fraud, and securing the Platform<\/li>\n<li><strong>Consent:<\/strong> marketing communications and certain cookies (when required)<\/li>\n<li><strong>Legal obligations:<\/strong> compliance with applicable laws and regulations<\/li>\n<\/ul>\n<hr>\n<h2>5) How We Share Your Data<\/h2>\n<h3>A) eSIM Partners \/ Network providers<\/h3>\n<p>\nTo provision and deliver eSIM services, we may share limited information needed to activate\/provide the plan (e.g., order references and technical provisioning parameters).\n<\/p>\n<h3>B) Payment processors<\/h3>\n<p>\nTo process payments and reduce fraud. Payment processors handle sensitive payment data.\n<\/p>\n<h3>C) Service providers (processors)<\/h3>\n<ul>\n<li>Email\/SMS providers (delivery of order and QR messages)<\/li>\n<li>Customer support\/helpdesk tools<\/li>\n<li>Analytics tools<\/li>\n<li>Hosting, monitoring, and security providers<\/li>\n<\/ul>\n<h3>D) Legal &#038; compliance<\/h3>\n<p>\nWe may disclose data if required by law, court order, or to protect our rights, users, and Platform security.\n<\/p>\n<p><strong>We do not sell your personal data to third parties.<\/strong><\/p>\n<hr>\n<h2>6) International Data Transfers<\/h2>\n<p>\nOur operations and service providers may process data in different countries\/regions. When data is transferred internationally, we apply appropriate safeguards where required by applicable law.\n<\/p>\n<hr>\n<h2>7) Data Retention<\/h2>\n<p>\nWe retain personal data only as long as necessary for:\n<\/p>\n<ul>\n<li>Providing the service and maintaining order records<\/li>\n<li>Resolving disputes and enforcing agreements<\/li>\n<li>Complying with legal obligations<\/li>\n<\/ul>\n<p>\nRetention periods may vary depending on the type of data and applicable requirements.\n<\/p>\n<hr>\n<h2>8) Security<\/h2>\n<p>\nWe implement industry-standard administrative, technical, and organizational measures to protect your data, including access controls and secure hosting.\n<\/p>\n<p>\nHowever, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.\n<\/p>\n<hr>\n<h2>9) Your Rights<\/h2>\n<p>Depending on your jurisdiction, you may have rights to:<\/p>\n<ul>\n<li>Access your personal data<\/li>\n<li>Correct or update your data<\/li>\n<li>Request deletion (subject to legal\/contract requirements)<\/li>\n<li>Object to or restrict processing<\/li>\n<li>Withdraw consent (where processing is based on consent)<\/li>\n<li>Request a copy\/portability (where applicable)<\/li>\n<\/ul>\n<p>\nTo exercise your rights, contact us at:<br \/>\n<a href=\"mailto:support@jupiteresims.com\">support@jupiteresims.com<\/a>\n<\/p>\n<hr>\n<h2>10) Cookies &#038; Tracking Technologies<\/h2>\n<p>\nWe use cookies and similar technologies to:\n<\/p>\n<ul>\n<li>Enable core site functions<\/li>\n<li>Remember preferences<\/li>\n<li>Measure performance and usage analytics<\/li>\n<li>Support marketing attribution (where applicable)<\/li>\n<\/ul>\n<p>\nYou can manage cookies through your browser settings. Where required, we will request consent for non-essential cookies.\n<\/p>\n<hr>\n<h2>11) Children\u2019s Privacy<\/h2>\n<p>\nOur services are not intended for users under 18. We do not knowingly collect personal data from children.\n<\/p>\n<hr>\n<h2>12) Changes to This Policy<\/h2>\n<p>\nWe may update this Privacy Policy from time to time. Updates become effective upon posting on the Platform with a new \u201cEffective Date\u201d.\n<\/p>\n<hr>\n<h2>13) Contact Us<\/h2>\n<p>\n<strong>JupiterEsims<\/strong><br \/>\nWebsite: <a href=\"https:\/\/www.jupiteresims.com\" target=\"_blank\">https:\/\/www.jupiteresims.com<\/a><br \/>\nSupport Email: <a href=\"mailto:support@jupiteresims.com\">support@jupiteresims.com<\/a>\n<\/p>\n<hr>\n<h2>Optional Business Add-Ons (Recommended)<\/h2>\n<h3>A) Business \/ Partner Data<\/h3>\n<p>\nIf you are a business partner (e.g., travel agency\/reseller), we may process business contact data (name, email, phone, company name, and partnership activity) to manage the partnership, tracking, commissions, and reporting.\n<\/p>\n<h3>B) Marketing Preferences<\/h3>\n<p>\nYou can opt out of marketing messages at any time using the unsubscribe link (where provided) or by contacting support.\n<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>JupiterEsims \u2014 Privacy Policy Effective Date: March 1, 2026 Version: 1.0 1) Overview This Privacy Policy explains how JupiterEsims (&#8220;we&#8221;, 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